Transform Healthcare Solutions

Make a difference in people’s lives daily as a Customer Service Representative!

Submit Your Information

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First Name*

Last Name*

Phone*

Email*

Do you have any previous healthcare experience?*

Yes

Bilingual in English and Spanish?*

Yes

How many years of customer service experience do you have?*

How many years of call center experience do you have?*

Resume

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Resume preferred, but not required

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Who We Are

We combine industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients connect to their members. Our team optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Benefits

We pride ourselves on supporting our team members with career-shaping opportunities and comprehensive benefits.

Competitive pay starting at $14.00/hr with performance-based incentives
Bilingual candidates make $15.00/hr with performance-based incentives
Paid state-of-the-art training
Comprehensive health benefits that begin after 90 days
Employee wellness and engagement programs
Opportunities for career growth – 90% of our leaders began in this role!

Improve Healthcare Access as a Customer Service Representative!

In this role, you will be the first point of contact for our clients, providing top-notch service and support. You’ll handle inquiries with care, offering solutions, and maintaining our commitment to quality.

Efficiently handle incoming calls and manage customer queries and concerns.
Conduct detailed research to resolve issues effectively.
Document all interactions accurately.

Hear From Our Team

Sometimes our employees say it best. Hear more about Sagility and the growth they’ve experienced with us.

“

This is a great company that always looks out for their employees. Most of the managers started as agents and earned their way up; growth is possible at this company.
“

The management team is very supportive and approachable. One of the most enjoyable parts of the job is having the opportunity to collaborate with people from across the world.
“

Sagility is a great place to work. The leadership and management are supportive. I was able to learn a lot and teach others as well.
“

This job allows you to be flexible. The staff cares about their associates and are always available when needed.